Have a question about your stay, our restaurant, or our services? Browse our answers below or contact us directly.
Hotel & Accommodation
Where is Hotel Le Mosaïque located?
Hotel Le Mosaïque is located at 21 Rue Mosaïque, 11100 Narbonne, France. The restaurant is in the same building, with its entrance on the adjacent street at 5 Rue Paul Louis Courier — the property sits at the corner of both streets.
How many stars does Hotel Le Mosaïque have?
Hotel Le Mosaïque is a 4-star hotel with an average rating of 4.8/5 from over 280 guest reviews.
How many rooms and suites does the hotel have?
The hotel has 15 carefully decorated rooms and suites — from a single room to the Suite and the Junior Suite Le Mosaïque. Independent 90 m² apartments are also available for families or groups of up to 4 people.
What are the room rates?
Rates range from €145/night for the single room to €390+/night for the Suite. The Pool-Side Room starts at €260, La Tour Room at €340, and the Junior Suite Le Mosaïque at €370. See our Rooms & Suites page for full details.
What are the check-in and check-out times?
Check-in is available from 3:00 PM. Check-out must be completed by 11:00 AM. For early or late requests, please contact us directly.
Does the hotel have a swimming pool?
Yes, Hotel Le Mosaïque has an outdoor swimming pool and a lounge bar. The pool is open from May to October (weather permitting).
Is there parking at the hotel?
Yes, the hotel has 3 parking spaces available at €20 per car per night. Parking must be reserved in advance. There is also one electric vehicle charging point on-site. Please mention it when booking to guarantee your space.
Is Wi-Fi free?
Yes, high-speed Wi-Fi is free in all rooms, suites, and common areas.
Is the hotel accessible for guests with reduced mobility?
Yes, the hotel is fully accessible. A lift serves every floor of the hotel. Our Double Comfort Room (PMR) is specially equipped for guests with reduced mobility. The restaurant is also accessible.
Do you have apartments?
Yes, our 90 m² apartments are located opposite the main hotel building. They feature 2 bedrooms, a large living room, a fully equipped kitchen, and a washing machine — ideal for families or groups of up to 4 adults. Apartment guests have full access to all hotel facilities.
Has the hotel been featured in the press?
Yes, Hotel Le Mosaïque has been featured by leading media including ELLE, Le Monde, Actu.fr, and CôteMaison.
Restaurant
Is the restaurant open to non-hotel guests?
Yes, our Franco-Argentine restaurant warmly welcomes both hotel guests and outside visitors. We recommend booking a table in advance, especially on weekends.
What are the restaurant's opening hours?
June – July – August: Dinner service only, 7 days a week.
From September: Hours will be announced after the summer season. Please contact us for details.
From September: Hours will be announced after the summer season. Please contact us for details.
What cuisine does the restaurant serve?
Our restaurant serves Franco-Argentine bistronomy cuisine inspired by fire, local produce, and culinary craft. Specialties include Argentine asado, homemade empanadas, and a curated wine list.
Are vegetarian options available?
Yes, vegetarian options are available on our menu. Please let us know when booking so we can best accommodate you.
Should I book a table in advance?
We strongly recommend booking a table, especially on weekends and during the summer season. Reserve by phone at +33 4 68 90 34 00, by email, or directly on our website.
Packages, Events & Gift Vouchers
Do you offer special stay packages?
Yes, we offer two packages: the Gourmet Escape (double room + 3-course dinner with wine pairing + breakfast, from €399) and the Business Package (single night + lunch or dinner + breakfast, from €149). Discover our offers & packages.
Do you host seminars and business events?
Yes, we have dedicated spaces for seminars, meetings, and corporate events with tailored catering to suit your needs.
Can we organize a wedding or private event at the hotel?
Yes, Hotel Le Mosaïque hosts private events including weddings, birthdays, and receptions. Contact us at +33 4 68 90 34 00 or info@hotellemosaique.com for a personalized quote.
How can I purchase a gift voucher?
Our gift vouchers are available for purchase online directly on our website. You can gift a hotel night, a restaurant dinner, or a full stay experience.
Booking & Contact
How can I book a room?
You can book directly on our website, by phone at +33 4 68 90 34 00, or by email at info@hotellemosaique.com. Our team is available to answer all your questions.
What payment methods do you accept?
We accept cash and all major credit cards.
How can I contact the hotel?
You can reach us by phone at +33 4 68 90 34 00, by email at info@hotellemosaique.com, or via our contact form. You can also find us on Facebook and Instagram.